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Credit Management

The price for deception

We have all heard the saying, I wouldn’t do this or that for a million dollars. In my experience this is seldom true, save for the physically impossible or morally extreme behaviour. After 13 years...

A year in reflection

By all accounts this past year has not been a typical one for anyone in NZ and that is certainly no different in the industries I work in. I thought I would take this...

Mate’s rates pitfalls

Mate’s Rates are more expensive than you think! Of the debt situations that I see in my role, one of the more troubling yet increasingly common occurrences is F&F or friend and family debts. These...

The pros of sending debt out for collection

My wife and I often have the same discussion about fixing things around the house. She wants me to embrace DIY, and I want to bring in a professional to do these tasks, which...
Signing finance documents

To guarantee credit or not 

Without doubt, one of the most contentious and litigated issues in credit management these days is the practice of obtaining and providing personal guarantees. We have just seen a large construction company personal guarantee case...

Stick to your knitting or pass on the needles

I’ve recently seen a few things that other advisors could really learn from. I have learned that in 11 years of providing debt collection and debt prevention systems to my clients in the Bay of...

I know you don’t owe any money but you are still losing your car

In 2019 I wrote an article in this publication titled “The dangers of the social media car yard”. It would appear that the point should be made again. As a licensed repossession agent I am...

The double-edged sword of subcontracting

With the boom in construction we as a nation have been experiencing during the last few years we have seen a proliferation of tradespeople who have taken the opportunity to jump from employment to...

How to avoid or get out of debt

One of the things that have really helped me in my role as a debt advisor, debt prevention advisor and especially a repossession company director, is that I genuinely understand debtors, debt collector avoidance...

How do you know who to believe?

This last month has been a revelation to me in two different ways. Firstly, I have seen multiple businesses fall victim to a repeat credit offender who has been allegedly defrauding many businesses for...

Deposits are good for business

In my years working closely with business owners in Tauranga, Rotorua, Whakatane and the greater Bay of Plenty area consulting on credit management procedures I have noticed a trend. Those businesses that ask for and...

How culture can complicate credit

It is so easy to become judgemental or critical of the behaviour of others when we view them through our own behavioural and cultural filters especially when those behaviours appear to contradict our own...

The dangers of the social media car yard

In my role as a private investigator specialising in fraud and financial recoveries, I have noticed two alarming developments – a new scam targeted at recent immigrants, and some dodgy deals aimed at vulnerable...

Make sure your payments can’t be intercepted

I was recently approached by a client with an interesting case that on the face of it looked like a simple debt collection. Our client owns a business in the concrete trade and had...

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