Nick Kerr
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Nick Kerr is Area Manager BOP for EC Credit Control NZ Ltd. He can be reached at nick.kerr@eccreditcontrol.co.nz
Credit Management
A year in reflection
By all accounts this past year has not been a typical one for anyone in NZ and that is certainly no different in the...
Credit Management
Emotions do not improve business communication
In my time in the debt collection and dispute mediation industry I have had many instances where we step into a dispute that has...
Credit Management
How culture can complicate credit
It is so easy to become judgemental or critical of the behaviour of others when we view them through our own behavioural and cultural...
Credit Management
How to avoid or get out of debt
One of the things that have really helped me in my role as a debt advisor, debt prevention advisor and especially a repossession company...
Credit Management
If you don’t manage expectations, they will manage you
In the more than 100 disputes tribunal hearings that I have been involved in as a support person for my clients, a huge number...
Credit Management
How do you know who to believe?
This last month has been a revelation to me in two different ways. Firstly, I have seen multiple businesses fall victim to a repeat...
Credit Management
Some people just won’t hear your advice, no matter what
One of the most frustrating things about being a professional business advisor is when you are paid to give expert advice to clients that...
Credit Management
How to improve recovering your receivables
New Zealand has a large number of self-employed people who have overnight had their income reduced drastically, while their fixed costs of business and...
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