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Credit Management

When ‘theft’ is not a crime

According to the Crimes Act 1961 ‘theft’, or ‘stealing’, is the act of, “dishonesty and without claim of right, taking any property with intent to deprive any...

Not always better the devil you know

Better the devil you know is a common saying but in business the devil you know could be doing you serious damage.  There have been a few incidents...

Know when it is time to quit

“You’ve got to know when to hold ‘em, know when to fold ‘em, know when to walk away. And know when to run...” These immortal words contained within...

Bad timing is bad business

I have been spending a lot of time meeting with owners of construction industry businesses lately and it has been very eye-opening about the challenges this industry...

When to just say No

Sometimes the hardest thing in business is to just say no, but it can be the best thing to say. During the Global Financial Crisis (GFC) in 2008...

Buy now, cry later

We all want to have nice things, which is why we work hard and save up for them. However, for those who are light on cash but...

You can leave the house without burning it down

How you leave a relationship, be it employment, personal or business, is just as important as how you behave within it. We all know the saying “you only...

Falling for the Magpie Syndrome

Over the past 15 years of studying debtor behavior and advising business owners I have observed a characteristic that seems to be shared by a number of...

Relationships and other complications

Jon Richardson, a famous UK comedian, once said “all relationships end, either one of you leaves or one of you dies” and that is true in business...

Enabling can be disabling

After nearly 15 years in credit management and almost six in the repossession industry I have noticed a few trends. One of these is that people will...

I know you don’t owe any money but you are still losing your car

In 2019 I wrote an article in this publication titled “The dangers of the social media car yard”. It would appear that the point should be made...

The double-edged sword of subcontracting

With the boom in construction we as a nation have been experiencing during the last few years we have seen a proliferation of tradespeople who have taken...

To guarantee credit or not 

Without doubt, one of the most contentious and litigated issues in credit management these days is the practice of obtaining and providing personal guarantees. We have just seen...
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