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Ben Cain

Ben Cain is a Partner at James & Wells. He can be contacted at 07 928 4470 (Tauranga), 07 957 5660 (Hamilton), and ben.cain@jamesandwells.com

Ignorance is not always bliss. ‘Tis folly.

  The phrase ‘ignorance is bliss’ originates from the end of the last stanza in Thomas Gray’s poem ‘Ode on a Distant Prospect of Eton College’....

Something is rotten in the state of Denmark

Something is rotten in the state of Denmark. Or, to be more accurate, in the state of Kmart. At least according to Alex Gransbury, inventor...

2025 – Another big year?

According to the Chinese Zodiac, 29 January 2025 – 16 February 2026 is the Year of the Wood Snake. The last Year of the Wood...

Always look on the bright side of…AI

  In a recent blog post, Jonathan Tarud, the CEO of Koombea, an international digital product development company, stated¹: “Artificial Intelligence (AI) is one of the...

“Sorry for the inconvenience.” Are you? Really?

Customer satisfaction is worthless. Customer loyalty is priceless.” – Jeffrey Gitomer₁ The current economic climate is not an excuse for poor customer service – especially...
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