Te Taiwhenua o Heretaunga is both a political-leadership entity, and a provider of high-quality health, social and education services to more than 12,000 people, mainly through government-funded contracts.
The number of people seeking care and support from Te Taiwhenua o Heretaunga (TToH) continues to grow and is expected to reach 20,000 within the next five years.
Its contracts cover medical, dental and mental healthcare; family support, parenting education, youth development, drug and alcohol therapies within prisons and community based. It provides school nurses, antenatal courses, child development teams and community nursing.
Residential facilities are provided for young parents with new babies, seniors, unwell people, and women rebuilding their lives. TToH works across a wide geographical area along the east coast of the North Island, from Mahia to southern Wairarapa.
“Scalability and agility are the catch cry for fast growing organisations everywhere. Te Taiwhenua o Heretaunga is no exception,” says CEO George Reedy. TToH has a new organisational business strategy and wanted an IT strategy to support its business plans.
“We were looking for someone who could support us to be scalable; who would have the knowledge and be a good fit for us; who we could have an awesome working relationship with, and who would understand our cultural needs as well as our organisational needs,” Graham says.
That fits neatly with Yorb’s philosophy.
“We pride ourselves on the fact that we don’t just talk technology. We talk about people’s business and understand the business issues and pain points, then translate that into technology,” Waldron says.
Yorb’s tagline; business defined technology means “We pride ourselves on the fact that we don’t just talk technology. We talk about people’s business and understand the business issues and pain points, then translate that into technology,” Waldron says.
Yorb were “very proactive” about supporting TToH throughout the process and answering questions. “When necessary, they were more than happy to go back to the drawing board and realign what they were proposing.
“Yorb quickly identified that taking the workloads to Microsoft Azure would give TToH much more scalability and deliver immediate benefits.
Yorb proposed a complete lift and shift of TToH’s entire system, which included 11 terminal servers, to Azure and the use of the Office 365 productivity suite.
“A lot of other providers proposed reducing the amount of Terminal Servers, to reduce costs. What I liked about YORB was they encouraged us to take everything to the cloud. That way, we would know nothing would break, the transition would be smooth, data accessible from anyone and we could work together to resolve all the other historic issues.”
Yorb and TToH are also talking about creating virtual doctors using video calls and leveraging technology to take healthcare into the home.
“In order for us to double, IT has to be across everything. It is the only thing that can help us achieve our five year goals.
“We have to start thinking about automation, our data, our forecasting using our time in more efficient and effective ways through IT, with IT and supported by IT – and YORB as our Trusted Advisor.”
www.yorb.tech/client-journey.html
