Rotorua Airport opens its new Business Hub

Rotorua Airport has recently formally opened its new Business Hub.

The Business Hub took five months to complete and the official opening was delayed by Covid-19, but airport marketing and digital manager Michelle Herrick says having the Business Hub open to locals and visitors showed that Rotorua was evolving.

“It shows we are moving ahead of the times and the airport is instrumental in offering above and beyond its requirements as a regional airport,” she said. (Bay of Plenty Business News will be running a Special Focus on the redevelopment of Rotorua Airport in its January 2021 issue.

“The lounge, in the airport’s arrivals terminal, offers a range of seating options from relaxing loungers, conversation seats, bar desks and comfy couches,” said Herrick

“The decor is modern, there are USB and power stations throughout the room, we have TV with current affairs, a water station and food and beverage available through the amazing Terrace Airside,” she said.

The response so far has been really positive – it’s created a real talking point through the business community in Rotorua.” – Michelle Herrick

The Business Hub has been designed to offer a relaxing space for travellers to catch up on work and emails while waiting to board. Herrick said the airport believed there was a need for the business lounge, with more than 50 people signing up as hub members in the first week.

“We plan on growing this over the next few months through advertising and social media,” said Herrick. “The response so far has been really positive – it’s created a real talking point through the business community in Rotorua.”

Herrick said the Hub had been designed to give back to the community and create an exceptional customer experience for travellers through the airport.

The Hub is also available for group bookings, meetings and events etc, which the airport’s managers believe will in time create its own income stream.

The airport has not disclosed the cost of the Hub facility, but stated it was the design and fit out of an existing room and was budgeted for in the previous financial year.

“Our ultimate vision for the Hub is to offer an innovative space for travellers to visit and enjoy with views over the city and a relaxing space to catch up on work in a quiet environment.”

David Porter
David Porter
Editor, Bay of Plenty Business News. Email: editor@bopbusinessnews.co.nz

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