Covid-19 has disrupted business to such an extent that companies have had to review every detail of how they work, both so they can work during lock down and to survive the economic impact that is to follow.
Covid-19 has accelerated digital transformation (use of new, fast and frequently changing technology) like no CEO or CTO has been able to do for years. Every business needs to carefully assess their use of technology to ensure it is efficient, cost-effective and ensures business continuity.
If you have not already done so, migrating business applications to the cloud has many benefits. Your employees get the latest versions of software, easily updateable and with better collaboration built-in, and you save money.
Moving voice calling online using VOIP is also an excellent option, as it offers many productivity and customer satisfaction advantages over old systems. Greater mobility, call recording, voicemail to email transcription, automated attendants, messaging with music on hold and a whole range of useful features become easy and cheap to implement.
A vendor audit can help you find where you are overspending. You may have contracts for landline, mobile phone, broadband, office software, storage and backup, and IT Support. Reviewing these may allow you to streamline what you are doing, save costs and allow a single point of contact for all your technology needs.
That is so important to avoid the blame game where one technology provider blames the other and leaves you in the middle.
A Managed Service Provider (MSP) such as Bit4Bit will review the existing contracts to determine where solutions can be improved.
MSPs are often also able to get better deals due to pre-existing relationships with vendors.
We have years of business experience and give business-savvy IT advice. We design, evaluate and justify technology solutions from a thorough understanding of the business benefit for your company.